No, we didn't really toss out the TV . . . but we have decided to cancel our cable service and our land line telephone service effective April 24, saving ourselves a pretty impressive $1,200 a year in the process.
With both my husband and I increasingly using our cell phones to transact our personal business, I'd been pretty committed to dumping our land line once our bundled internet/cable/landline contract came up for renewal this year, but dumping the cable was not originally going to be part of the plan. What changed my mind was the discovery of a spiffy little device called Roku, that for the first time made it easy and feasible to stream internet content through the TV via our internet Wi-Fi.
I was anticipating a difficult phone call to our service provider as I am aware that they have an entire department devoted to preventing and turning around cancellation and downgrade requests. However, by using a few key phrases, I actually came away very satisfied about the deal we struck for the one remaining service we still wanted with them - internet connectivity.
When my call got transferred to a customer retention representative after 10 minutes or so on hold, I started off by explaining that our contract was up for renewal, and we no longer wished to continue with phone or cable service. The customer service retention representative asked if there was anything they could do to retain these services for us, and I explained that no, we simply no longer wanted either one, regardless of price. I then asked how much internet service alone would run and she gave me a price of $52.99, about half of the $99.99 we'd been paying previously for all three services (our monthly bill actually came in at $134.81 after taxes, digital recording and two additional cable hookups were added in).
I paused and then asked if that was the best she could do. She likewise paused for a moment and then said she could offer me a monthly rate of $44.99 instead. I didn't say anything (I was actually trying to quickly calculate the annual savings to see if it it was worth it), so she then offered me a rate of $39.99 monthly, conditional on agreeing to an automatic debit bill pay.
I have an absolute policy against giving any company permission to put their hands into my checking account, so I said, no, I wasn't interested in that option at this time. I then thanked her and said I would need to call around to see what other options for internet service might be available before committing to the $44.99 price she had quoted. That was apparently the golden phrase, because she immediately offered me a much lower monthly rate of $29.99 . . . which I immediately accepted!
I'm sure it will take a little getting used to being without a land line, and having to get used to "doing" TV in a different manner, but I'm thrilled that we were able to reduce another of our fixed expenses without much disruption in our quality of life.